{"product_id":"delivering-happiness-a-path-to-profits-passion-and-purpose-tony-hsieh-paperback","title":"Delivering Happiness: A Path to Profits, Passion, and Purpose -- Tony Hsieh, Paperback","description":"Pay brand-new employees $2,000 to quit \u003cbr\u003e Make customer service the responsibility of the entire company-not just a department \u003cbr\u003e Focus on company culture as the #1 priority \u003cbr\u003e Apply research from the science of happiness to running a business \u003cbr\u003e Help employees grow-both personally and professionally \u003cbr\u003e Seek to change the world \u003cbr\u003e Oh, and make money too . . . \u003cp\u003e\u003c\/p\u003e Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in \u003ci\u003eFortune\u003c\/i\u003e magazine's annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. \u003cp\u003e\u003c\/p\u003e In \u003ci\u003eDelivering Happiness\u003c\/i\u003e, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, \u003ci\u003eDelivering Happiness\u003c\/i\u003e shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 \u003ci\u003eNew York Times\u003c\/i\u003eand \u003ci\u003eWall Street Journal\u003c\/i\u003e bestseller\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Tony Hsieh\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Grand Central Publishing\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/19\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 272\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.60lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.80d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780446576222\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eTony Hsieh\u003c\/b\u003e became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eUnder his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.","brand":"Tony Hsieh","offers":[{"title":"Default Title","offer_id":45690208157924,"sku":"9780446576222","price":15.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/9587\/8628\/files\/9780446576222.jpg?v=1780462966","url":"https:\/\/bookandmortar.com\/products\/delivering-happiness-a-path-to-profits-passion-and-purpose-tony-hsieh-paperback","provider":"BookandMortar","version":"1.0","type":"link"}