Privacy policy
Book & Mortar Record Store LLC (“Company,” “we,” “us,” or “our”) operates bookandmortarrecordstore.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or make a purchase.
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of information:
A. Information You Provide to Us
When you place an order or contact us, we collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
We use this information to:
- Process and fulfill your order
- Communicate about your purchase
- Provide customer support
- Send order confirmations and updates
B. Automatically Collected Information
When you browse our Site, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Referring website
This information is collected using cookies and similar technologies and is used to:
- Operate and improve our Site
- Analyze performance
- Prevent fraud
- Improve customer experience
2. How We Use Your Information
We use your information to:
- Provide products and services
- Process transactions
- Ship orders
- Communicate with you
- Prevent fraudulent activity
- Improve our website and operations
- Comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We share personal information only as necessary to operate our business, including with:
- Shopify, which powers our online store
- Payment processors
- Shipping carriers and fulfillment partners
- Fraud prevention and security providers
- Analytics providers (such as Google Analytics, if applicable)
These service providers are permitted to use your information only to provide services on our behalf.
We may also disclose information if required to comply with law or protect our legal rights.
4. Cookies
Our Site uses cookies and similar technologies to:
- Keep items in your shopping cart
- Remember preferences
- Analyze website traffic
- Improve marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Retention
We retain order and customer information for our business records unless and until you request deletion, subject to legal and tax record retention requirements.
6. Security
We take reasonable steps to protect your personal information. Our Site uses SSL encryption (HTTPS) to protect data transmitted online. Payment information is processed securely through third-party payment providers and is not stored directly on our servers.
7. Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Store Name: Book and Mortar
Business Name: Book and Mortar Record Store LLC
PA Entity Number: 7434772
Phone: +1-412-327-6418
Email: eric@bookandmortarrecordstore.com
Address: 401 Roosevelt Ave, Pittsburgh Pennsylvania 15202, United States
Business hours: Monday–Friday: 9:00 AM – 5:00 PM EST
We respond within 1 business day.