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Terms of service

These Terms of Service (“Terms”) govern your use of bookandmortarrecordstore.com (the “Site”), operated by Book & Mortar Record Store LLC, a Pennsylvania limited liability company (“Company,” “we,” “us,” or “our”).

By accessing or using this Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. Online Store Use

You agree that:

  • You are at least the age of majority in your state of residence.
  • You will not use our products or services for any unlawful purpose.
  • You will not attempt to interfere with the operation or security of the Site.

We reserve the right to refuse service or cancel orders where fraud, abuse, or policy violations are suspected.

2. Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability. However:

  • Product descriptions, pricing, and availability may change without notice.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.

If an order must be canceled due to pricing or availability errors, we will notify you and issue a refund if applicable.

3. Orders and Billing

You agree to provide accurate and complete purchase information.

We reserve the right to:

  • Limit or cancel quantities per customer, household, or order.
  • Cancel orders that appear fraudulent or placed for resale in violation of our policies.

Payment information is processed securely through third-party payment providers. We do not store full credit card information on our servers.

4. Shipping and Returns

Shipping times, rates, and policies are described in our Shipping Policy.

Returns and refunds are governed by our Return Policy.

By placing an order, you agree to those policies.

5. Third-Party Services

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell products and services.

We may also use third-party tools or services for payment processing, analytics, marketing, and fulfillment. We are not responsible for the practices or policies of third-party websites or services.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and digital materials, is the property of Book & Mortar Record Store LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content from this Site without prior written permission.

7. Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free access to the Site.

8. Limitation of Liability

To the maximum extent permitted by law, Book & Mortar Record Store LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Book & Mortar Record Store LLC from any claim arising from your misuse of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with an updated revision date.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

Store Name: Book and Mortar 

Business Name: Book and Mortar Record Store LLC

PA Entity Number: 7434772

Phone: +1-412-327-6418

Email: eric@bookandmortarrecordstore.com

Address: 401 Roosevelt Ave, Pittsburgh Pennsylvania 15202, United States

Business hours: Monday–Friday: 9:00 AM – 5:00 PM EST

We respond within 1 business day.